Frequently Asked Questions

Absolutely. Our products are developed for sensitive baby skin, and therefore have to meet stricter safety requirements than products for adults. That is precisely why they are also safe and effective for adult skin.

There are no allergens in our formula. However, every skin is different, so we always recommend a patch test with a new cream or lotion. Apply some product to the inside of your elbow or wrist. No reaction within 24 hours? Then you can continue to apply with confidence.

We often hear that our creams also provide relief for other skin problems, such as rosacea or psoriasis. But every skin is unique. The only way to know if it works for you is to try it out.

Many parents report that our Itch-Free Oat Cream provided relief from chickenpox itching. But what works for one child may not work for another. Give it a try and see what it does for you.

This can sometimes happen, especially if the skin is damaged or very unbalanced. We hear from some parents that it stings temporarily when applying, but then calms down. Are you in doubt? Always contact your GP – and us, we are happy to think along with you.

You can pay safely with iDEAL, credit card (Mastercard, Maestro & Visa) or Bancontact. All our payments are processed via a secure connection (SSL), via payment provider Mollie. As soon as your payment is completed, you will receive a confirmation by e-mail.

Our orders are processed and packed immediately, so that your package is out the door quickly. Unfortunately, it is therefore not possible to change or cancel your order.

In the Netherlands, you pay no shipping costs from 75 euros. In Belgium, no shipping costs from 105 euros.

If you order on a working day before 13:00, we will ship your package the same day. You will receive a Track & Trace to follow your order.

No, at this time we only deliver to home or work addresses.

That sucks! If your package is returned to us, we can resend it. The extra shipping costs are at your own expense.

You can return unopened products within 14 days. The shipping costs are for your own account. Send us an email ( contact@tinytodd.com ) with your order number and reason for return . Then we will send you the return instructions.

For hygienic reasons, we unfortunately do not accept returns on opened products.

Our bottles are made of recyclable PP plastic and contain an airless pump system. This prevents oxygen from reaching the contents, the cream lasts longer and you need less preservative.

Yes! Thanks to the airless system you use the content to the last drop. No waste.

The small bottles are a bit more fragile. Remove the cap carefully to prevent the top from coming off. Fortunately, this problem does not occur with our larger 150 ml bottles.

You can carefully remove the top and pour the contents into a clean, sealed jar. Always use a clean spatula for spreading.

Our products are produced in small batches in the Netherlands. This way we ensure that you always have a fresh and carefully composed product in your hands.

We stopped with 5 ml testers, because that is just too little to really experience what our products do. For a really good impression we recommend starting with a 50 ml bottle.

We work with 100% natural raw materials. Just like with vegetables or fruit, a harvest can sometimes turn out slightly different. This can affect the smell and color of the product, but fortunately this does not affect the functioning of the product.